Wholesale Terms & Contract
JEWELRY WHOLESALE TERMS & CONTRACT
Please note that it is illegal to supply misleading, false or fraudulent information to obtain discounted purchases for anything other than resale purposes.
MINIMUMS: Opening Order minimum is 8 pieces.
Payment: Visa, MasterCard, Amex, Paypal and company check by approval. First orders must be pre-paid via cc or check. All subsequent orders will be billed at the time of ship, a credit card is required at the time the order is placed. You may place your wholesale order online, or email (firstname.lastname@example.org)
REORDERS: Minimum amount for reorders is 5 pieces. Reorders will not be released for shipment until payment has been received for any previous orders.
PRICING: Jackie Jordan Studio suggests x2 or 2.2 for the retail price. Jackie Jordan Studio does not sell to retailers who sell my jewelry for under keystone (double the wholesale).
NATURE OF HANDMADE PRODUCTS: All of my jewelry is thoughtfully and carefully handmade by me. Due to the nature of handmade products there will be slight variations from item to item.
CHANGES TO ORDERS: Any changes or cancellation to orders must be emailed to email@example.com or by phone at 913-283-0870, within two days of placing your order. Orders cannot be cancelled once they have been shipped.
DELIVERY & SHIPPING: Orders will be completed and shipped within 2-4 weeks from the date the order was placed. Because each item it handmande, larger orders can take four to six weeks to fill, while smaller orders can take as little as one week. Actual shipping costs will be added to your final invoice. We ship via USPS with insurance/delivery confirmation and use economical Flat Rate boxes whenever possible.
FedEx are available upon request and will incur additional charges to be determined. UPS and FedEx are available as 3rd party billing if account number is provided.
DAMAGES/SHORT/LOST GOODS: Please inspect all shipments immediately upon arrival. Contact Jackie Jordan at firstname.lastname@example.org within 3 days of receipt of damaged, missing or defective shipments. Please keep all packaging materials so I may collect shipping insurance. Once received, damaged or defective merchandise will be reviewed. Returned merchandise will not be accepted if it is held for more than 15 days after receipt. A return authorization number (RA#) will be required for any return.
RETURNS / EXCHANGES: If you are not completely satisfied with the jewelry in your order for any reason, please contact us within three business days of receiving your order by phone or to email@example.com You will be able to exchange for items of equal value, or pay the difference of upgrading to something of a higher value. You will need a return authorization number (RA#). All custom orders are not returnable.
Returned items must be new, unworn, and undamaged to be eligible for exchange. Jackie Jordan Studio reserves the right to refuse items that are returned without prior notice, in a condition unacceptable for resale or without an RA #. All shipping, tracking and insurance charges for returns and exchanges are the retailer’s responsibility and cannot be refunded.
Please pack jewelry in a well-padded envelope or package and ship via UPS, USPS or Fedex. Shipping insurance is not required but it is recommended.
Jackie Jordan Studio is not responsible for loss or damages incurred from shipping of returned products. Claims must be completed by appropriate parties.
REPAIRS: I will gladly repair or replace any piece that breaks while on display at your store within 90 days of shipment. I guarantee my jewelry to your customers as well. I stand behind my products, and will repair/replace any problem within six months of purchase.
Customer repairs requested more than 30 days from the date of purchase will be charged for actual materials and labor. Charging the customer is at your discretion. Drop shipping can be set up with prior authorization and payment.
You may also refer the customer directly to me for repairs.
By becoming a wholesale retailer of Jackie Jordan Studio, you are agreeing to these terms and conditions. Questions or concerns, please feel free to email me at firstname.lastname@example.org